Sustainability Report

Sustainability report

The 2008-2010 Ricoh Australia Sustainability Report

Ricoh has released its 2010 Sustainability Report, covering the performance of Ricoh Australia from 2008 through to 2010 in the wider context of sustainability. That is, how we contribute to the improvement of economic, environmental and social conditions, in the local community as well as regionally and globally.

The content includes Ricoh’s organisational strategy, customer relationship strategy, workforce plans, environmental and CSR plans and actions, management systems and its approach to continuous improvement.

Highlights of the report include:

• To date all of our recycling programs combined have successfully divert 3534 tonnes of waste from landfill.
• Our result of 3836.1 tonnes of CO2e means we will have no mandatory reporting obligations in the foreseeable future. We will continue to independently conduct GHG assessments of our operations and actively seek to reduce emissions in line with global targets.
• Through a new video conferencing facility, Ricoh is saving $40,000 a year in travel costs, including airfares, car hire, taxis and accommodation as well as helping to reduce our carbon emissions.
• Staff participation in CSR activities has sharply increased across the business from 350 volunteer hours in 2007 to 440 in 2009.
• Our community involvement program was recognised by the Ricoh Group, when we were awarded the Corporate Social Responsibility Best Practice Hikarimono Recognition award in 2008 and 2009. In 2009, the award was extended to include our Work Placement Program.
• A survey conducted by Research International on customer satisfaction found that out of 700 businesses surveyed, Ricoh Australia’s satisfaction level is above the market average in the top three important drivers of satisfaction.


Click here to download the 2010 Sustainability Report.

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